In-house, third-party companies, lead generation
There are three main options for restaurant delivery: in-house delivery drivers (employees), third-party companies offering delivery only and lead generation companies with integrated delivery. See our insights below:
Perhaps the most reliable option for the restaurant owner if well executed. It is a terrible idea if your staff lacks basic knowledge in the logistics of food delivery.
Better Delivery Diner Experience
Familiarity and Branding
Control Over Routing Parameters
Requires Accurate Dispatching Skills
Limited Mileage Range & Resources
If you have determined that in-house drivers are not the best option for your business then this might be a mandatory option for your operation. Even though you might also choose to work with lead generation companies, do not solely rely on these type of services. See the reasons below.
Simple, Scalable, Cost-Effective
Zero Liability for your restaurant
Delivery Times and Mileage Coverage
Dispatching and Customer Service
Less Branding Exposure
Limited Location Coverage
I consider this the easiest and fastest way to start a delivery business. I wouldn’t say it is the best long-term and profitable solution. Nowadays restaurants owners are still learning how to leverage these services in a positive and symbiotic relationship. I have noticed love and hate relationships. Here is why?
Immediate Brand Exposure, No Up Front Cost
Worry-Free Customer Service
Easy to Use Technology, Scalability and Larger Coverage
The True Cost of Delivery
Jolt Delivery is a third party company that offers delivery only. We do not participate in the ordering process. Would you like further clarification? Contact our sales team.
Follow our post Components of Restaurant Delivery to find out more about Customer Service and Ordering options for food delivery.